Friday 28 November 2008

English Training Course - Talking about email - Part 2

Today we will focus on how to make requests in email.
Let's get started with a sample:
Email A:
From: Jason Bourne
To: Martin Smith
I need the test results urgently. Can you please send them right away so we can get on with the next stage of the project?
Email B:
From: Jason Bourne
To: Martin Smith
Hi Martin,
I know you're very busy this week but I was wondering if you could send the test results as soon as possible? We can't start the next stage of the project without them. I'd really appreciate it.
Regards
Jason



  • Which email is more polite?
  • Is there any situation where email A is appropriate?

How to make request?

1. Saying how you got the contact

-We met last Thursday on your stand at the Munich Trade Fair.

-I am emailing you off your website, which I found through Google.

2. Giving reason for writing

-We are a manufacturer / supplier / provider of ...

-We are interested in ...

-We are a Turkish company exporting to the EU, and we need ...

3. General requests

-We would be grateful for some information about ...

-Please send us information about your product range and prices.

4. Specific requests

-In particular, we would like to know ...

-Please send full details of your prices, discounts, terms of payment and delivery times.

-Could you also say whether there is any minimum order.

5. Close

-An early reply would be greatly appreciated.

-I look forward to an early reply, and am sure that there is a market for your products here in Hungary.

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