In this Business English Podcast we’re going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant.
Key language structures explained are: diplomatic language and using probing questions. We also introduce some useful English phrases for starting a teleconference meeting, interrupting and clarifying.
Jack: Hello, this is Jack. Is this James?
James: Yes indeed, and with me are Dan and Angie. How about Jerald?
Jack: It is just me here in the San Jose plant. I didn’t get the agenda for this tele conference, just schedule. So what can I help you with?
James: Oh, Jack, we’ve heard that there have been some troubles in the plant and we thought that perhaps you could tell us what seems to be the problem.
Jack: Oh, problem? Nothing serious, thing’s going well. We have some environmental issues, but that has not hurt our production, which is going up from …
Angie: Could I just interrupt for a moment? Jack, this is Angie. I received report that workers are getting sick in the plant. Could you please give us some data on this?
Jack: Sure, Angie. It seems the few workers had problems breathing when painting the Guitar parts. They were quickly treated and sent home. These things do happen at any plant and anywhere in the world. And I would to say production is increasing. After all, what we act, no plant is perfect, we meet our goals.
Dan: And Jack, this is Dan. I understand what you were saying. But I’d like to point out that we heard the workers complain to local government. This would give bad reputation and we don’t need the government looking for reason to close down our plant.
Jack: While I agree with a lot of you saying. I think you may be exaggerating the problem. Workers complain to the government is very routine. We have many similar workers complain in our plants in the US as well. Would you agree?
James: Jack. The point we were trying to make is that we’d like you to be more specific about what will or might happen because of this. I can understand you’d like to focus on production, but at the moment, I’m afraid we have to give this thing full attention.
Jack: Understood. Well, tomorrow government specters will come to the plant. This is normal of course, and they’ll talk to our workers and then decide on the penalty. After that, they …
Dan: Sorry, sorry to interrupt. Can we go back to the penalty for a moment? What are we looking for here?
Jack: It could be a fine or a temporary shut down while we’re changing our processes, and of course they could close down the plant, but I don’t expect that. We faced things like this before. Angie, you might remember our problem with wood dust a couple of years ago?
Angie: Before answer that just let me check I understand what you were saying. We could be facing a completely shut down of the plant because of this workers complains, is that correct?
Jack: There’s a very slight chance on that, but yes, it is possible.
1. Introduce attendees
-Let’s start by taking a roll call
-Attending today’s conference are our colleagues from Roma office
-Andrew John is also joining us today, he is our chief engineer.
-Stone Shi will be with us shortly.
-And with me are Jack and Tom.
2. Talking in diplomatic way
-It seems we have a slight problem
-Could I just go back to the point about price?
-There might be a small delay
-That might be quite expensive
-Perhaps we could get a meeting next week?
3. Probing question using diplomatic language
-I wonder if you could explain how you
-I’m afraid I am not quite clear about
-I’m interested in knowing more about
-Could you put me in the picture about?
4. Interrupting somebody
-Could I interrupt for a moment?
-May I say something about that?
-Could I speak to that?
5. Ask for clarifying question
-I’m afraid I’m not quite clear what you mean by
-I’m sorry, could you explain what you mean by
-What exactly do you mean by?
6. Disagreeing someone
-How about looking in this different way?
-I am not against your whole idea, just the part about price.
-While I agree with a lot of what you’re saying here, I think it may be
-I am not so sure. I like to hear more about this.
-I can understand exactly how you feel, but at the moment we just had no option.
-Yes, I think it is a good idea, but I think it is difficult to implement.
Monday 25 May 2009
Making arguement (BEP17)
1. Begin to present what you want to say
-I would like to begin by re-emphasizing something that we all know
-I would like to comment on the problem of
-I like to make a few marks concerning
-I would like to mention briefly that
-There are three points I’d like to make
-The most important problem seems to be
-Here's the reason why small businesses won't adopt enterprise 2.0
2. Change the point (lead the discussion)
-Let’s go on to our next subject.
-I would now turn briefly to the problem of
-The next issue I’d to focus on is
-Turning to
3. Add to another point
-In addition to that
-Also
-As well as, there is also
-furthermore
4. Give an example
-For instance
-Let me give you an example
-For example
5. Emphasize
-As a matter of fact
-In fact
-I would have you know
-You probably not be awareness that
6. Make generation
-In general, the cost is higher.
-On the whole
-So
-Generally speaking
-All things considered, we are doing quite well.
7. State preference
-We would like to recommend
-I would rather
-I would prefer to
-I tend to favor
Tuesday 19 May 2009
Language you can use to give or react to news
How to give good news
-We’d like to say that we are very impressed by your job interview.
-We’d like to offer you the job.
-We’ve got some good news for you. We’d like to move you up a grade. That means promotion and a bit more money every month.
-I’m really pleased to tell you that you’re the winner of our competition.
How to respond to good news
-Congratulations!
-Congratulations on your engagement. Congratulations on getting married.
-Congratulations, that’s fantastic news!
-Congratulations, that’s great news!
-Congratulations, that’s brilliant news!
There are other two formal phrases, but they are very useful for you when you are writing to congratulate someone.
-I’m really pleased to hear that.
-I’m really happy for you.
How to give bad news
-Well Neil, I’m afraid I’ve got some bad news for you: you didn’t quite make the grades, which sadly means that you won’t be able to go to the university you chose this year.
-Unfortunately, I’m afraid we’re not going to be able to offer you the position this time.
-I’m really sorry but …
How to respond to bad news
-I’m so sorry to hear that.
-Oh my god
-Oh my god, that’s awful.
-That’s terrible
We don’t say ‘That’s a pity’ or ‘That’s too bad’ when someone has really bad news. That’s awful! That’s terrible! These are good ways to react.
-You must be feeling terrible.
-You must be feeling absolutely awful.
If you hear about someone’s bad news from someone else, it’s perhaps better to go to your friend and offer help.
-I heard about your news.
-I heard about your terrible news.
-I’m so sorry to hear about your news.
-I’m so sorry to hear about your awful news.
-Martin told me about what happened.
-We’d like to say that we are very impressed by your job interview.
-We’d like to offer you the job.
-We’ve got some good news for you. We’d like to move you up a grade. That means promotion and a bit more money every month.
-I’m really pleased to tell you that you’re the winner of our competition.
How to respond to good news
-Congratulations!
-Congratulations on your engagement. Congratulations on getting married.
-Congratulations, that’s fantastic news!
-Congratulations, that’s great news!
-Congratulations, that’s brilliant news!
There are other two formal phrases, but they are very useful for you when you are writing to congratulate someone.
-I’m really pleased to hear that.
-I’m really happy for you.
How to give bad news
-Well Neil, I’m afraid I’ve got some bad news for you: you didn’t quite make the grades, which sadly means that you won’t be able to go to the university you chose this year.
-Unfortunately, I’m afraid we’re not going to be able to offer you the position this time.
-I’m really sorry but …
How to respond to bad news
-I’m so sorry to hear that.
-Oh my god
-Oh my god, that’s awful.
-That’s terrible
We don’t say ‘That’s a pity’ or ‘That’s too bad’ when someone has really bad news. That’s awful! That’s terrible! These are good ways to react.
-You must be feeling terrible.
-You must be feeling absolutely awful.
If you hear about someone’s bad news from someone else, it’s perhaps better to go to your friend and offer help.
-I heard about your news.
-I heard about your terrible news.
-I’m so sorry to hear about your news.
-I’m so sorry to hear about your awful news.
-Martin told me about what happened.
English training phase II - lesson two -Sentence structure
A. Read the information about sentence structure
A simple affirmative sentence in English typically has the order Subject + Verb + Object. Each part can be a phrase rather than a single word:
This report (Sub) will analyse (Verb) last year’s budget. (Obj)
There can be an adverb phrase as well, and it often comes at the end. Adverbs say how (quickly), where (at our office) or when (next week) something happens. If we have several adverbs together, the usual word order is HOW – WHERE – WHEN. Look at these examples:
I am looking forward to our meeting in Munich next month.
Sales rose by over 10% in Hungry last year.
B. Now rewrite sentences with correct word order.
1. I am writing /to let you know/ from Head Office in Munich/ I am coming to visit/ next month/ that /your offices in Moscow.
I am writing from Head Office in Munich to let you know that I am coming to visit your offices in Moscow next month.
2. This will be/ in Central Europe /part of a visit/ to all our subsidiaries /that /I am making.
This will be part of a visit that I am making to all our subsidiaries in Central Europe.
3. to consult with you /I will take the opportunity/ about our strategic plan/ for Central Europe,/ which/ for some time /we have been working on
I will take the opportunity to consult with you about our strategic plan for Central Europe, which we have been working on for some time.
4. I would also like /our production facility/ while I am in Moscow/ to visit/ and if there is time, /as well/ some of the local supplies.
I would also like to visit our production facility while I am in Moscow, and if there is time, some of the local suppliers as well.
5. I will contact you again/ when /I can travel/ the exact dates/ as soon as I know.
I will contact you again as soon as I know the exact dates when I can travel.
C Put the lines in the emails below into the correct order:
Email1:
Dear Jeff,
I am writing to thank you 1
The meetings were very productive, and 4
As well as the business side of things, 7
The next time that you are in Munich, 11
Please give my regards
for your hospitality
during my recent trip to Paris.
I really appreciate the time you took
I am sure that they lay the basis for
to show me the Notre Dame, and
to your colleagues in the Paris office.
and the wonderful meal that we had afterwards.
a good long-term business relationship.
it will be my pleasure to return your kindness.
It was a great pleasure to meet them all. 15
I am writing to thank you for your hospitality during my recent trip to Paris. The meetings were very productive, and I am sure that they lay the basis for a good long-term business relationship.
As well as the business side of things, I really appreciate the time you took to show me the Notre Dame, and the wonderful meal that we had afterwards.The next time that you are in Munich, it will be my pleasure to return your kindness.
Please give my regards to your colleagues in the Paris office. It was a great pleasure to meet them all.
Regards,
Stone
Email 2:
Thank you for taking the time to attend 1
Unfortunately, we have to inform you that
As we mentioned in the interview, we had 5
While we were impressed with your interview, 8
We appreciate your interesting in 12
many applications for this position
your application has not been successful.
an interview with us last week.
we did not feel
working with us,
that you have the necessary skills
, and we would like to take the opportunity
and experience for the position.
and the standard of candidates was very high.
to wish you every success in the future. 15
Dear Jeff,
Thank you for taking the time to attend an interview with us last week. Unfortunately, we have to inform you that your application has not been successful.
As we mentioned in the interview, we had many applications for this position and the standard of candidates was very high. While we were impressed with your interview, we did not feel that you have the necessary skills and experience for the position.
We appreciate your interesting in working with us, and we would like to take the opportunity to wish you every success in the future.
Best regards,
ABC Corporation
A simple affirmative sentence in English typically has the order Subject + Verb + Object. Each part can be a phrase rather than a single word:
This report (Sub) will analyse (Verb) last year’s budget. (Obj)
There can be an adverb phrase as well, and it often comes at the end. Adverbs say how (quickly), where (at our office) or when (next week) something happens. If we have several adverbs together, the usual word order is HOW – WHERE – WHEN. Look at these examples:
I am looking forward to our meeting in Munich next month.
Sales rose by over 10% in Hungry last year.
B. Now rewrite sentences with correct word order.
1. I am writing /to let you know/ from Head Office in Munich/ I am coming to visit/ next month/ that /your offices in Moscow.
I am writing from Head Office in Munich to let you know that I am coming to visit your offices in Moscow next month.
2. This will be/ in Central Europe /part of a visit/ to all our subsidiaries /that /I am making.
This will be part of a visit that I am making to all our subsidiaries in Central Europe.
3. to consult with you /I will take the opportunity/ about our strategic plan/ for Central Europe,/ which/ for some time /we have been working on
I will take the opportunity to consult with you about our strategic plan for Central Europe, which we have been working on for some time.
4. I would also like /our production facility/ while I am in Moscow/ to visit/ and if there is time, /as well/ some of the local supplies.
I would also like to visit our production facility while I am in Moscow, and if there is time, some of the local suppliers as well.
5. I will contact you again/ when /I can travel/ the exact dates/ as soon as I know.
I will contact you again as soon as I know the exact dates when I can travel.
C Put the lines in the emails below into the correct order:
Email1:
Dear Jeff,
I am writing to thank you 1
The meetings were very productive, and 4
As well as the business side of things, 7
The next time that you are in Munich, 11
Please give my regards
for your hospitality
during my recent trip to Paris.
I really appreciate the time you took
I am sure that they lay the basis for
to show me the Notre Dame, and
to your colleagues in the Paris office.
and the wonderful meal that we had afterwards.
a good long-term business relationship.
it will be my pleasure to return your kindness.
It was a great pleasure to meet them all. 15
I am writing to thank you for your hospitality during my recent trip to Paris. The meetings were very productive, and I am sure that they lay the basis for a good long-term business relationship.
As well as the business side of things, I really appreciate the time you took to show me the Notre Dame, and the wonderful meal that we had afterwards.The next time that you are in Munich, it will be my pleasure to return your kindness.
Please give my regards to your colleagues in the Paris office. It was a great pleasure to meet them all.
Regards,
Stone
Email 2:
Thank you for taking the time to attend 1
Unfortunately, we have to inform you that
As we mentioned in the interview, we had 5
While we were impressed with your interview, 8
We appreciate your interesting in 12
many applications for this position
your application has not been successful.
an interview with us last week.
we did not feel
working with us,
that you have the necessary skills
, and we would like to take the opportunity
and experience for the position.
and the standard of candidates was very high.
to wish you every success in the future. 15
Dear Jeff,
Thank you for taking the time to attend an interview with us last week. Unfortunately, we have to inform you that your application has not been successful.
As we mentioned in the interview, we had many applications for this position and the standard of candidates was very high. While we were impressed with your interview, we did not feel that you have the necessary skills and experience for the position.
We appreciate your interesting in working with us, and we would like to take the opportunity to wish you every success in the future.
Best regards,
ABC Corporation
Friday 15 May 2009
How to write a delayed mail
Dear Stone,
Sorry about my very late response, I've been much too busy lately. About the CD writers, I don't have personal experience with them but I think that it could be a problem if the writing was stopped in the middle. It doesn't surprise me that the people who setup your CD making computer encountered problems with the CD writer being interrupted.
One solution that I can think of is looking at a CD-RW drive. I know that CD-RW drives are able to perform writing on a CD-RW disk with stopping and restarting. Maybe they are able to perform the same operation on a normal CD, but I'm not sure. Another possible solution would be to look for a CD-writing software program that has a fix for your problem (I'm sure your not the only one).
I wish I could offer more concrete help, but my knowledge of CD-Rs is a tad shaky. Let me know if you make any progress.
Michael Brinton
Computer Hardware Editor
Another example:
Dear Stone,
I wish I had gotten back to you earlier, as I could have warned you that WordPerfect would be uninstalled. However, you do have a couple options, the first being to click here to download a free trial of WordPerfect X3 until you can request a set of CDs from Dell. Alternatively, you can switch to the free OpenOffice suite, which was designed to compete with Microsoft Office and WordPerfect Office. Either way you should be up and running in an hour or two.
Hope this helps,
John
Sorry about my very late response, I've been much too busy lately. About the CD writers, I don't have personal experience with them but I think that it could be a problem if the writing was stopped in the middle. It doesn't surprise me that the people who setup your CD making computer encountered problems with the CD writer being interrupted.
One solution that I can think of is looking at a CD-RW drive. I know that CD-RW drives are able to perform writing on a CD-RW disk with stopping and restarting. Maybe they are able to perform the same operation on a normal CD, but I'm not sure. Another possible solution would be to look for a CD-writing software program that has a fix for your problem (I'm sure your not the only one).
I wish I could offer more concrete help, but my knowledge of CD-Rs is a tad shaky. Let me know if you make any progress.
Michael Brinton
Computer Hardware Editor
Another example:
Dear Stone,
I wish I had gotten back to you earlier, as I could have warned you that WordPerfect would be uninstalled. However, you do have a couple options, the first being to click here to download a free trial of WordPerfect X3 until you can request a set of CDs from Dell. Alternatively, you can switch to the free OpenOffice suite, which was designed to compete with Microsoft Office and WordPerfect Office. Either way you should be up and running in an hour or two.
Hope this helps,
John
Tuesday 12 May 2009
English training phase II - lesson one - Respond a request
1. Correct an Email
In the email below, there are many mistakes and inappropriacies. Find them and correct them.
1) Hi Dear Mr Jeff
2) Thank you for your quickly respond.
3) According to your request for assistance, please notice
4) the below information:
5) Please find the attachment of the server requirements
6) for the Dalian office. Please kindly refer to it.
7) Regarding to your question about payment, I need to
8) Forward the query to the Financial deportment. They
9) Will contact with you soon.
10) Highly appreciate if you can reply me with update
11) contact informations for all members of your team.
Best regards
FW De Klerk
2. Revised Email
Hi Jeff,
Thank you for your quick response.
Regarding your request for assistance, please note the following information:
Please find attached the server requirements for the Dalian Office.
Regarding your question about payment, I need to forward the inquiry to the Finance department. They will contact you soon.
I would appreciate it if you could get back to me with updated contact information for all members of your team.
Best regards
FW De Klerk
OR
Dear Jeff,
Thank you for responding so quickly.
Regarding your request for assistance, please note the information below:
Attached please find the server requirements for the Dalian office. For more detailed information on the prices, please refer to page 4.
Regarding your request about payment, I need to forward the inquiry to the Finance department. They will contact you soon.
I would appreciate it if you could get back to me with up to date contact information for all members of your team.
Best regards
FW De Klerk
3. Phrases learned from the course:
-Thank you for + Ving
-Thank you for your (noun)
-Thanks for your + (noun)
-Thanks for + Ving
-Please note that
-Please be informed that
-The information below:
-The following information:
-The information as follows:
-Regarding your request for
-Please find attached the server requirement.
-Attached please find the server requirement.
-Attached is the server requirement.
-I'd appreciate it if you could get back to me with updated contact information.
In the email below, there are many mistakes and inappropriacies. Find them and correct them.
1) Hi Dear Mr Jeff
2) Thank you for your quickly respond.
3) According to your request for assistance, please notice
4) the below information:
5) Please find the attachment of the server requirements
6) for the Dalian office. Please kindly refer to it.
7) Regarding to your question about payment, I need to
8) Forward the query to the Financial deportment. They
9) Will contact with you soon.
10) Highly appreciate if you can reply me with update
11) contact informations for all members of your team.
Best regards
FW De Klerk
2. Revised Email
Hi Jeff,
Thank you for your quick response.
Regarding your request for assistance, please note the following information:
Please find attached the server requirements for the Dalian Office.
Regarding your question about payment, I need to forward the inquiry to the Finance department. They will contact you soon.
I would appreciate it if you could get back to me with updated contact information for all members of your team.
Best regards
FW De Klerk
OR
Dear Jeff,
Thank you for responding so quickly.
Regarding your request for assistance, please note the information below:
Attached please find the server requirements for the Dalian office. For more detailed information on the prices, please refer to page 4.
Regarding your request about payment, I need to forward the inquiry to the Finance department. They will contact you soon.
I would appreciate it if you could get back to me with up to date contact information for all members of your team.
Best regards
FW De Klerk
3. Phrases learned from the course:
-Thank you for + Ving
-Thank you for your (noun)
-Thanks for your + (noun)
-Thanks for + Ving
-Please note that
-Please be informed that
-The information below:
-The following information:
-The information as follows:
-Regarding your request for
-Please find attached the server requirement.
-Attached please find the server requirement.
-Attached is the server requirement.
-I'd appreciate it if you could get back to me with updated contact information.
Monday 11 May 2009
Presentation Process
1) Getting everybody's attention (BEP101)
-All right. Is everybody here? Great, I think we can get started.
-Okay. Let's get down to business.
-All right then. Can we get started?
-Okay folks. Let's get started, shall we?
-All right. Can I get everybody's attention? I think it's about the time we got started.
-Right, I think everybody's is here. Let's get started.
-Is everybody ready to start?
-Okay, everybody. Let's all take your seat, get thing started.
-Okay, let's kick the meeting off.
2) Greeting (BEP101)
-Well, good morning everyone. I'm sorry I had to call this meeting at such short notice.
-Well, good afternoon everybody. It's good to see you all here.
-Great! Thank you all for coming.
-Hello everyone! I'm glad to see you all here. I know it's a long way for some of you to come here. -I really appreciate your being on time and already to work.
3) Name and Position (BEP101)
-I am Simon, senior manager from consumer department.
-I am Simon. I am in charge of sales marketing.
-I am Simon. I am responsible for the sales marketing.
4) Titles and subjects (Signposting) (BEP102)
-I've divided these sections of the presentation into three parts.
First, we'll go to review history sales data.
Next, we'll discuss developing sales trends.
And finally, we'll compare our performance with other competitors.
So, let's talk about the history sales data.
Okay, that covers the history sales data. Now let's move on to some of the trends… First, we'll talk about...then, … and we will finish this section with...
4.1 How to introduce a list
-I've divided these sections of the presentation into three parts.
-There are three types of prices we had to think about: Economic price, market price and sociological price.
Let's look into each of them for more details. First, economic prices, this is based on product cost.
4.2 Give a link between parts of the presentation.
-That's all I want to say about development of the product. Now let's turn to the actual marketing plan.
-Lets now take a look at sales result.
4.3 Sequencing information
First/Then/Next/After that/Later/At the end/Finally
4.4 Careful repetition to emphasize key points
-As above all said, there is no alternative but to increase production by 100 percents.
-I'd like to reemphasize the main benefit of the new design.
-As we saw in part two.
-As we covered during the discussion of savings.
5) Summary and Close (BEP33)
To signal the end of a topic or section of a presentation:
- Okay, that's all I have to say on this topic for the moment.
- Right, that ends the last section of my talk.
- That's all I want to say for now on the third part of my presentation.
To introduce the summary:
- So, to sum up
- To conclude,...
- In conclusion,...
- Now, to sum up...
- So let me summarize what I've said.
- Finally, may I remind you of some of the main points we've considered.
- During my talk today, I've described the results of our investigation.
To make a concluding recommendation:
- In conclusion, my recommendations are...
- I therefore propose the following strategy.
- I'd like to finish with...some observations based on what I've said.
- There are two conclusions to be made from this, namely,...
- I think we have to...
- I think we have seen that we should...
- What we need to do is...
- So, let me get straight to the point. We need action and we need it now.
To finish off a presentation and invite questions:
- Many thanks for your attention. Now I'm very interested in hearing your comments.
- Thank you for your attention. And now if you have any questions, I'd be glad to answer them.
- Thank you for listening. Now, I'd be glad to try and answer any questions.
- I thank you all for being such an attentive audience and now I'm sure you must have some questions, so I'll be happy to answer them…. Yes, Simon ..
- So, let's throw it open to questions.
- Any questions?
-All right. Is everybody here? Great, I think we can get started.
-Okay. Let's get down to business.
-All right then. Can we get started?
-Okay folks. Let's get started, shall we?
-All right. Can I get everybody's attention? I think it's about the time we got started.
-Right, I think everybody's is here. Let's get started.
-Is everybody ready to start?
-Okay, everybody. Let's all take your seat, get thing started.
-Okay, let's kick the meeting off.
2) Greeting (BEP101)
-Well, good morning everyone. I'm sorry I had to call this meeting at such short notice.
-Well, good afternoon everybody. It's good to see you all here.
-Great! Thank you all for coming.
-Hello everyone! I'm glad to see you all here. I know it's a long way for some of you to come here. -I really appreciate your being on time and already to work.
3) Name and Position (BEP101)
-I am Simon, senior manager from consumer department.
-I am Simon. I am in charge of sales marketing.
-I am Simon. I am responsible for the sales marketing.
4) Titles and subjects (Signposting) (BEP102)
-I've divided these sections of the presentation into three parts.
First, we'll go to review history sales data.
Next, we'll discuss developing sales trends.
And finally, we'll compare our performance with other competitors.
So, let's talk about the history sales data.
Okay, that covers the history sales data. Now let's move on to some of the trends… First, we'll talk about...then, … and we will finish this section with...
4.1 How to introduce a list
-I've divided these sections of the presentation into three parts.
-There are three types of prices we had to think about: Economic price, market price and sociological price.
Let's look into each of them for more details. First, economic prices, this is based on product cost.
4.2 Give a link between parts of the presentation.
-That's all I want to say about development of the product. Now let's turn to the actual marketing plan.
-Lets now take a look at sales result.
4.3 Sequencing information
First/Then/Next/After that/Later/At the end/Finally
4.4 Careful repetition to emphasize key points
-As above all said, there is no alternative but to increase production by 100 percents.
-I'd like to reemphasize the main benefit of the new design.
-As we saw in part two.
-As we covered during the discussion of savings.
5) Summary and Close (BEP33)
To signal the end of a topic or section of a presentation:
- Okay, that's all I have to say on this topic for the moment.
- Right, that ends the last section of my talk.
- That's all I want to say for now on the third part of my presentation.
To introduce the summary:
- So, to sum up
- To conclude,...
- In conclusion,...
- Now, to sum up...
- So let me summarize what I've said.
- Finally, may I remind you of some of the main points we've considered.
- During my talk today, I've described the results of our investigation.
To make a concluding recommendation:
- In conclusion, my recommendations are...
- I therefore propose the following strategy.
- I'd like to finish with...some observations based on what I've said.
- There are two conclusions to be made from this, namely,...
- I think we have to...
- I think we have seen that we should...
- What we need to do is...
- So, let me get straight to the point. We need action and we need it now.
To finish off a presentation and invite questions:
- Many thanks for your attention. Now I'm very interested in hearing your comments.
- Thank you for your attention. And now if you have any questions, I'd be glad to answer them.
- Thank you for listening. Now, I'd be glad to try and answer any questions.
- I thank you all for being such an attentive audience and now I'm sure you must have some questions, so I'll be happy to answer them…. Yes, Simon ..
- So, let's throw it open to questions.
- Any questions?
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